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Privacy Policy

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Effective Date: May 11, 2026

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1) Who We Are and What This Policy Covers

This Privacy Policy (“Policy”) explains how The Texas Laundry (“The Texas Laundry,” “we,” “us,” or “our”) collects, uses, discloses, and protects information collected through our website and related services (collectively, the “Site” and “Services”).

This Policy applies to information collected through our website, including information submitted through contact forms, service inquiries, pickup and delivery requests, promotional sign-ups, and other interactions with our Services.

This Policy does not apply to:

  • third-party websites or services linked from our Site, or

  • information collected offline unless specifically stated.

 

2) Information We Collect

A. Information You Provide

Depending on how you interact with our Site, we may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Service or pickup/delivery details

  • Messages submitted through contact forms

  • Reviews, testimonials, or feedback you voluntarily provide

If payments, scheduling, or ordering are processed through third-party providers, information submitted through those services is governed by their own privacy policies.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the Site

  • Referral sources

  • Approximate geographic location based on IP address

C. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • improve website functionality,

  • understand website traffic and usage, and

  • enhance user experience.

See Section 6 for more information about cookies and tracking technologies.

 

3) How We Use Information

We may use collected information to:

  • Provide and improve our services

  • Respond to inquiries and customer requests

  • Schedule and manage pickup and delivery services

  • Send updates, promotions, or service notifications

  • Improve website functionality and customer experience

  • Monitor website performance and security

  • Prevent fraud or misuse

  • Comply with legal obligations

 

4) How We Share Information

We do not sell personal information.

We may share information:

  • With service providers that help operate our business or website

  • With payment, scheduling, or delivery platforms when necessary

  • When required by law or legal process

  • To protect the rights, safety, or security of our business, customers, or others

  • In connection with a business transfer, merger, or sale of assets

 

5) Marketing Communications & Opt-Out

If you sign up for marketing emails or text messages, you may opt out at any time by:

  • clicking the unsubscribe link in emails,

  • replying STOP to text messages, or

  • contacting us directly.

Please note that we may still send service-related or transactional communications.

 

6) Cookies & Tracking Technologies

We may use cookies and similar technologies for:

  • website functionality,

  • security,

  • analytics,

  • remembering user preferences, and

  • measuring website performance.

We may use analytics tools such as Google Analytics to understand how visitors interact with the Site.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain features of the Site.

 

7) Data Retention

We retain personal information only as long as reasonably necessary to:

  • provide services,

  • maintain business records,

  • comply with legal obligations,

  • resolve disputes, and

  • enforce our policies.

 

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

9) Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can remove it.

 

10) Visitors Outside the United States

Our website is operated in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to and processed in the United States.

 

11) Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including the right to:

  • access personal information,

  • request correction of inaccurate information,

  • request deletion of personal information,

  • opt out of certain marketing communications, and

  • request information about how your data is used.

To submit a privacy-related request, contact us using the information below.

 

12) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective

date.

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13) Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Texas Laundry

Email: info@thetexaslaundry.com
Website: The Texas Laundry

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