The Texas Laundry | Frequently Asked Questions

How can I check my laundry card balance?

You can check your balance on the terminals in the store.

I think I left some clothes at the laundromat, what do I do?

We keep any leftover laundry in our lost-and-found for 30 days in case customers forget their clothes with us. Feel free to ask any attendant in recovering your lost items.

What forms of payment do you accept?

We accept cash, debit, or credit cards.

Which washer should I use for my comforter?

It may vary depending on the size of the comforter, but our triple loaders are generally be sized well for a single comforter.

How long do the dryers take?

The dryers typically take about 25 minutes, but can take longer depending on how full or densely packed the dryer is.

What can I do while I wait for my laundry to finish?

There's plenty to do at The Texas Laundry! Enjoy a cup of free coffee freshly made every day in our store Browse the web using our complementary high-speed Wi-Fi Watch your favorite shows on one of the many TV's throughout the store Enjoy a snack from a vending machines (lowest prices around!) Compete for a high score on one of our many arcade games If you want to do something else in there area, here are some of our top picks! Eastwood Park - located across the street, it includes a playground, community center, skate park, and more! Harrisburg Art Museum - located just a few block west of our location, take in the stunning murals of Houston's 2nd Ward. The Original Ninfa's - enjoy fajitas or a margarita at a longtime Houston classic for Mexican cuisine. And their tablecloths are clean enough to eat off of, we've made sure of that!

What time is the last wash?

Last wash start time is 8:00pm, giving you ample time to wash, dry, and fold your laundry before the doors lock at 9:00pm.

Do you service businesses or Airbnbs?

Yes! We are trusted and work closely with many businesses in the Houston area including music venues, spas, barbers, and more. Call us at 713-923-5151 if you wish to partner with us.

How long do the washers take?

The washer cycles generally take about 25 minutes.

What type of soap do you use?

We use premium odorless products (e.g. Tide, Gain, or Ariel). We can also use your provided laundry products if you prefer that.

Do you wash my clothes with other customers clothes?

No, we always keep orders separate from one another.

Do you do dry cleaning?

Not currently, but check back soon because we are actively looking to get dry cleaning set up!

Can I make special requests on how I want my laundry done?

Absolutely! When you drop the laundry off you can either provide your preferred laundry products or choose from one of our many add-ons.

Is there a minimum order size?

We have a weight minimum of 15 pounds. We are happy to process any order sizes less than that, but you will be charged at the 15 pound price.

What do I put my laundry in when I drop it off?

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so clothes don't fall out.

How fast can you get my laundry washed and folded?

We provide different prices depending on how fast you need the order. We have same-day (3pm cutoff for dropoff), 24 hour, and 2-3 day turnarounds.